Free delivery on AU orders over $75

Delivery Information

Currency

All prices are charged in Australian dollars (AUD).

Delivery fees

Order destination:

  • Australia - $7.70 standard shipping (free standard shipping for orders over $75); $15.30 express shipping
  • New Zealand - $16.55
  • Asia Pacific - $18.80
  • Rest of the World - $19.99

Delivery timeframes

Orders are shipped every business day through Australia Post. Expect to receive your delivery to addresses within Australia in 4-7 business days for standard shipping and 2-3 business days for express shipping. International orders will take longer.

Order confirmation/tax invoice

Once payment has been processed you will receive an order confirmation/tax invoice to the email address you provided when ordering.

Order tracking

Your order will be updated with a tracking number once it has been shipped. Enter your tracking number via Australia Post to track your parcel.

Australia: If your order hasn’t arrived after 7 days, please email info@bakphysio.com with your order details

International: Orders are sent via registered mail but can only be tracked until they leave Australia. Please email info@bakphysio.com if you are concerned that your order hasn't arrived.

Returns

You have 30 days from the date of purchase to return your product(s) for a refund. Please read our Money Back Guarantee and Returns Policy.