Meet the team

BakPhysio's success derives from the continual focus of their expert team on designing simple, effective self-treatment solutions for back and neck pain, such as BakBalls and NeckRest. For over 15 years, BakPhysio's dedicated team has built on this foundation and their products have made a difference in hundreds of thousands of people's lives.

Our experts

Mark Alexander

Mark Alexander

Bachelor of Physiotherapy (Honours) - University of Queensland 1995

Master of Sports Physiotherapy - Latrobe University 2005

Master of Business Administration - Melbourne Business School 2011

Mark is the founder, inventor and Managing Director of BakPhysio Pty Ltd. He was a Sports Physiotherapist for the Australian Olympic and Commonwealth Games Triathlon Teams (2002-2008) and was a lecturer/manager on the La Trobe University post-graduate Master of Sports Physiotherapy program (2006-2011). Mark has lectured internationally on spinal and sporting injuries and he is a semi-regular on Melbourne talkback radio ABC774 on Saturday mornings where he educates the public on back pain prevention and treatment strategies. Mark leverages his Physiotherapy knowledge and expertise, in combination with his experience as a back pain sufferer, to design simple, effective and safe products and educational tools that are ideal for back pain sufferers.

Speaking requests


Lauren Borrett

Lauren Borrett

Bachelor of Occupational Therapy - La Trobe University 2002

Master of Business (Personal Injury Insurance) - Deakin University 2011

Master of Business Administration - Deakin University 2013

Lauren is the Director of Operations with over 10 years experience in the health and compensable insurance industries. Lauren has deep strategic and operational expertise in business and applies this, along with her MBA degree, to manage the business and streamline operations. Lauren is passionate about making a difference and empowering back pain sufferers and active lifestylers to maintain optimal spinal health.