Money Back Guarantee

30 day Money Back Guarantee

BakPhysio stands by our products and is very confident to offer a 30 day money back guarantee for a number of reasons:

  1. our products are designed by an expert Sports Physiotherapist to the Australian Olympic team, University post-graduate lecturer and author with over 15 years of clinical experience;
  2. BakBalls are endorsed by the Australian Physiotherapy Association;
  3. the TGA (Inclusion Number 119358) and FDA have classified BakBalls as a Class 1 medical device;
  4. we have served tens of thousands of satisfied customers since product launch in 2005; and
  5. our products work! Click here to read our customer testimonials.

If by chance you aren't satisfied with our products, or you suffer from one of the conditions listed below and your health professional has advised you against using any BakPhysio product, you can return your product with packaging within 30 days of purchase. Please read our Returns Policy for instructions on how to return your product for refund.

Seek permission from your health professional before using any BakPhysio product if you suffer from any of the following conditions: Metastatic cancer, bone tumours, severe acute back pain, severe osteoporosis, past spinal fractures, previous back or neck surgery, moderate to severe scoliosis, haemophilia, rheumatic conditions, spondylolisthesis, spondylosis, spinal cord injury, spina bifida. If you are pregnant with joint hypermobility (i.e. excessive joint flexibility) see your health professional before using any BakPhysio product.